Checking Different Displays

If you're experiencing display issues, and you've already tried other troubleshooting steps, testing with a different display can help determine whether the problem lies with your monitor or your PC

Steps to Test with a Different Display

Disconnect Your Current Display

● Turn off your PC.
● Disconnect the display cable (HDMI or DisplayPort) from your current monitor.

Prepare a Second Display

● If you have a second monitor or a TV, prepare it for use.
● Ensure the second display is powered off before connecting it.

Use the Same Cable

● For consistency, use the same cable (HDMI or DisplayPort) that you were using with your original display.
● Connect the cable to the second display.
● Power on the second display.

Test Under the Same Conditions.

● Turn on your PC.
● Use your PC as you normally would and check if the display issues persist.
● If the second display works without issues, the problem likely lies with your original monitor.

What's Next?

If the issues persist, the problem may be related to your PC’s graphics card, drivers, or other internal components. We recommend troubleshooting with the following guides:

● How to Perform a Power Cycle (Easy)
● How to Reseat the GPU in Your PC (Easy)
● How to Reseat Your RAM (Easy)

If you need further assistance or have any questions, feel free to reach out for additional support - we're always happy to help!